The 7 ‘R’s of CRM software’s Contribution to Supply Chain
Good customer relationships are the result of ‘the Right product, for the Right customer, in the Right place, at the Right time, in the Right quantity, in the Right
condition, and at the Right cost’.
CRM software is a way to identify each of
these ‘ Rights ’ and to segment
customers accordingly.
Are you a multibranch Enterprise?
Is it a challenge for
you to Managing systems across multiple locations ?
·
Do you have
access to company-wide data instantly?
·
Do you have
a system to consolidate data of all your
branches?
·
What is the
profit of any branch, or all branches together?
·
What are
receivables of a branch, or of a customer across all branches?
·
What is the
investment in stocks at one warehouse, across the company, or of one product
across all branches?
·
How are
some products moving across branches over a period of time?
·
How to
minimise leakage of revenue at branches?
·
How to
minimise IT costs in a multi-branch company?
Can you answer these questions in less
than a minute?
……. Then your
business will never suffer.
So how
do Multi Branch Enterprises benefit from a CRM software?
By deploying a cloud based CRM software powered by ERP (Enterprise Resource Planning) you can now access your
accounting, payroll, or other systems from anywhere – a remote office, factory,
warehouse, project site, or even your
home, a hotel room, or your car. The pulse
of your system at your finger tips always.
However when we are on a shared network our
most important worry is data security.
Most CRM software provides a flexible restricted data sharing design that allows users to be
exposed to unnecessary data, so users can do their job without seeing data they
don't need to see. You can use
permission or right setting features and control users from seeing Administrative
level data.
Information
flow between branches, locations, departments and teams facilitates automation
and ensures
Instant consolidation of data of
multibranch enterprise automatically
Automatic and
instant company-wide reports and analysis
Automatic execution
of transactions between branches
Inventory in one
branch delivered to fulfil orders in another branch which is under-stocked
orders received in
one branch executed by another branch with automatic communication
amounts receivable
in one branch collected in another branch with automatic communication
Also consolidating
transport documentation of supply chain.
A single chart of
accounts, product list, price list at the head office. All branches use the same lists.
Branch or
location-wise data segregation, so that users of a branch do not have access to
data of other branches.
Tight security by
role-based users rights and privileges to access specific parts of the
software.
The question is
whether you are using the right ERP for your enterprise.
One size really doesn’t fit all when it
comes to choosing Enterprise Resource Planning (ERP) software. We understand
that companies can get caught in the middle of needing advanced functionality,
but also wanting the application to be simple to use and affordable. That’s why
most CRM software provides ERP solutions that are affordable and flexible to
meet your needs regardless of whether you’re a small or medium enterprise.
CRM software includes a comprehensive
suite of applications across various departments, such as customer relationship
management (CRM), quoting, order management, inventory, shop floor, finance and
accounting, and more. Simply upgrading
to your module can cut down on your IT
costs.
You can contact us for all you Enterprise Resource Planning queries at Sales Funda®
CRM on +91 – 9235 35 35 35 or forward your comments in the comment box
below
Next step: Explore Sales Funda® CRM, ERP, or book a demo.