Dual-SIM support
Track SIM 1 and SIM 2 separately — personal vs company numbers stay clear in reports.
SF Dialer · Telecalling for Sales Funda® CRM
SF Dialer
Cloud telecalling for small and mid-size sales teams — every dial logged, every SIM tracked, every follow-up on the CRM record.
Built for tele callers who live on the phone: dual-SIM support, CRM contacts on the dial pad, reminders, meetings and live analytics that sync to the Sales Funda® dashboard.
Live Call Analytics · crm.salesfundaa.com · Syncs with Sales Funda® CRM
Key features
Calling that stays on the CRM record
No separate spreadsheet of dials. SF Dialer logs attempts, connects CRM contacts and pushes outcomes to the web dashboard managers already use.
Smart contacts sync
Open CRM contacts from the dial pad for one-tap call, WhatsApp or SMS.
Internal dial pad
High-performance dial pad that auto-logs every attempt — no manual CRM entry after the call.
Smart reminders
Follow-up reminders on deferred calls so promised callbacks do not slip.
CRM integration
Call logs sync to the Sales Funda® web dashboard for supervisors and team leads.
AI chat support
Ask lead status or data by voice or text with the integrated AI assistant.
Meetings scheduler
Book a physical or Zoom meeting while on the call — synced to calendar.
Bottom-bar access
Quick jump between Calls, Dial pad, Contacts, Analytics, AI Chat and CRM.
Reports & analytics
See how the floor is calling — by day, SIM and employee
Day, month, year, custom or all-time views. Filter by employee and SIM. Spot peak answer hours, unique numbers and connected vs not-connected mix.
Call status distribution — missed, declined, connected, no answer — with received and dialed totals
Charts — incoming vs outgoing, connected split, SIM distribution and hourly pattern
In-depth metrics — total calls, not connected, connected duration and unique numbers (including new)
- Employee reports — volume, connectivity and duration KPIs per agent
- Call status mix — Connected, Missed, No Answer, Declined
- Received vs dialed totals with connected talk time
- Hourly patterns — when customers actually answer
- Unique numbers — new prospects vs repeats
- New-number tracking across dialed, received, missed and connected
- Top callers leaderboard and longest-call views for deep conversations
- Live sync — dashboard numbers update with floor activity
FAQ
SF Dialer — common questions
Who is SF Dialer for?
Tele callers, inside sales and field teams that dial from Android phones and need every attempt on the Sales Funda® CRM record — with manager-ready analytics.
How is this different from a plain phone dialer?
SF Dialer auto-logs calls, pulls CRM contacts, supports dual SIM reporting, reminders and meetings, and syncs outcomes to the web Call Analytics Report.
Can managers see each agent’s performance?
Yes. Filter by employee and SIM, compare connected vs no-answer, unique numbers and talk time — day-wise or custom periods.
Your process
Customized Around Your Telecalling Workflow
Teams dial differently — dual SIM rules, reminder stages, meeting types and which KPIs supervisors watch. SF Dialer can be configured around how your floor actually calls.
- Which SIMs count as official vs personal
- Follow-up reminder rules after deferred calls
- Which analytics tiles managers need first
- How meetings and AI chat fit your day
Configured and adapted around your workflow — subject to requirement and technical feasibility.
01Your process
Tell us how your business works.
02Your requirements
Roles, approvals, data and reports you need.
03Your application
Configured and customized around your workflow.
Ready to put every dial on the CRM?
Tell us how your tele callers work today. We will walk through SF Dialer on live analytics screens.